London, 15th March 2021 – Aioi Nissay Dowa Europe (AND-E), has confirmed the appointment of Warren Hetz as the company’s new UK CEO, succeeding Mike Swanborough who held this role in addition to his wider position as Group CEO.
Warren has been with the Group for over a decade, most recently in the role of UK Commercial Director and before that as Chief Actuary. As UK Commercial Director, he had wide-ranging responsibilities to develop the customer proposition and experience. In particular he was focused on driving the marketing, pricing, underwriting, aggregator and add-on provider relationships for the AND-E group’s brands in the UK – including insurethebox and drivelikeagirl.
With offices in London and Newcastle, AND-E provides a range of retail and motor insurance products. Through its relationship with Toyota, as well as investment in driving data and connected technology, the company plays a unique role in the creation of protection products for the evolving connected mobility marketplace.
As CEO for AND-E UK Warren will continue to spearhead initiatives that focus on customer experience and product innovation, supporting the Group’s ambitions in the evolving connected mobility market, as he explained on the announcement of his new role.
“The motor insurance industry is at a crossroads as insurance, technology and mobility converge. Having one of the UK's largest driving datasets, combined with our relationship with Toyota, positions AND-E perfectly to deeply understand mobility needs, trends and future direction – and provide customers with the right products at the right time. I am tremendously excited to be taking on this new role, steering the direction of the UK business as a provider that utilises data to make travel safe, enjoyable and rewarding, and provide support when our customers need it most. I will continue to look for new, exciting and innovative ways to leverage our skills and technology while keeping a firm focus on our customers and partners.
“Mike Swanborough has been an exceptional leader, and personal mentor over the last 11 years and I look forward to continuing to work with him in his role as Group CEO.”
Mike Swanborough added: “Warren Hetz has built considerable understanding of our business – and the wider connected mobility marketplace – over more than a decade, which the Board believes gives him the necessary experience to realise the company’s ambitions”.
Warren qualified as a Fellow of the Institute and Faculty of Actuaries in 2009. Prior to joining AND-E, Warren was with Old Mutual Insure, in South Africa, for a number of years.