Welcome to Aioi Nissay Dowa Insurance Germany




The AND-E German branch dates back to 1982 and was initially set up as a branch of Chiyoda Fire and Marine Insurance Company of Europe. Chiyoda co-operated with DBV Winterthur Insurance for transport insurances as well as selling car insurance policies via AXA Insurance in cooperation with Toyota Kreditbank GmbH.

The cooperation with AXA was terminated in October 1999 and Chiyoda began to hire its own personnel, to develop own insurance products and to market these via the Toyota dealership network. The result of which meant that both parties would reap the benefits. Chiyoda was therefore rapidly able to increase its portfolio and establish itself in the German insurance market.

Since 2006 our branch also provides support for the establishment of new branches in other European countries the establishment of the Italian and Spanish branches being just two examples.

AND-E Germany also manages other general insurance product portfolios including our "Toyota dealership policies", whereby we provide an insurance solution for Toyota dealerships. In addition, we also provide insurance solutions for Japanese businesses in Germany via our JIA operations.


We offer a range of personal and business insurance solutions of non-life and life insurances for the German market. Further details of our products are as follows:

Motor insurance – private vehicles and company fleets
  • full and partial comprehensive cover
  • motor third party liability insurance
  • accident insurance
  • breakdown cover
  • motor legal expenses insurance
  • back to invoice GAP
Dealership multi-risk policies
  • commercial multi peril insurance
  • business liability insurance
  • demo car insurance
  • general insurance (buildings, contents)
  • business interruption insurance
Payment protection insurance
  • credit payment protection insurance
  • leasing payment protection insurance
Warranty cover
  • follow-up warranty for new cars
  • used car warranty
  • extended warranty cover
Non-life insurance
  • third party liability insurance
  • accident insurance
  • household insurance
Japanese Interest Abroad
  • business interruption insurance
  • business and product liability insurance
  • transport insurance
  • accident insurance
  • travel insurance


This year Toyota Insurance Germany has been awarded the industry award for the best Motor Insurer from AutoHaus Monitor. The award "VersicherungsMonitor" was established in 2009 in order to analyse the procurement of insurance within the automotive insurance industry. Year after year, it meaures the satisfaction of the partners in the automobile trade with the insurers. This is the seventh overall victory for Toyota Insurance with the highest customer satisfaction score out of the other 1000 other dealers that took part.



Other relevant sites

Toyota Germany

Lexus Germany

Toyota Insurance Germany

Lexus Insurance Germany


Contact for general enquiries or comments:

or call us on:
+ 49 (0)89 244474 0

Management Aioi Nissay Dowa Insurance

Michael Kainzbauer

+49 (0)89 244474 102

Martin Spangenberg

+49 (0)89 244474 102

Udo Jüngling



+49 (0)2234 102 1213

Human Resources

Diana Straßer

General Manager Human Resources


+49 (0)89 244 474 107


Melanie Siegemund

Manager Marketing


+49 (0)2234 102 1258


Werner Kohlert

General Manager Sales


+49 (0)177 523 9333

Japanese Interest Abroad

Stefan Offierski

General Manager Sales / Marketing


+49 (0)177 523 9330

Roland Fischer

General Manager Commercial Unit


+49 (0)89 244474 231