Welcome to Aioi Nissay Dowa Insurance UK

Aioi Nissay Dowa Insurance started out in the UK in 1976 originally under the name Chiyoda, then becoming two entities, Aioi Europe and Aioi Motor and General, before becoming Aioi Nissay Dowa Insurance. It is currently the only Japanese insurer operating in the UK Retail and Motor Insurance sector.
Initially we only offered private motor insurance, but this expanded to include Commercial Motor insurance, including motor trade risks. In 2006 we then additionally offered Guaranteed Asset Protection (GAP) insurance followed by Payment Protection Insurance (PPI) in 2007.For 2012 we added SMART insurance to our growing list of insurance products that we offer.
We provide the underwriting capacity, set the risk acceptance criteria, the level of cover provided, the risk pricing algorithms and the claims handling philosophies. This also includes repair standards and managing all aspects of the schemes.
Products
We offer a range of Retail and Motor products:
- Motor Vehicle Insurances
Private Motor
Commercial Motor
Motor Fleets
Motor Trade - Total Loss Asset Protection (GAP)
Supports the purchasing of replacement vehicle in the event of total loss/write off - Minor Damage Protection
Repair of small dents and scratches - Japanese Interest Abroad
Please see our JIA section for details
Financial Rating
This year Aioi Nissay Dowa Insurance UK Ltd. received a financial strength rating of A+ (Excellent) and a stable outlook from the rating agency Standard&Poor´s.

Complaints Data
Please find the complaints data here.