Welcome to Aioi Nissay Dowa Insurance UK




Aioi Nissay Dowa Insurance started out in the UK in 1976 originally under the name Chiyoda, then becoming two entities, Aioi Europe and Aioi Motor and General, before becoming Aioi Nissay Dowa Insurance. It is currently the only Japanese insurer operating in the UK Retail and Motor Insurance sector.

Initially we only offered private motor insurance, but this expanded to include Commercial Motor insurance, including motor trade risks. In 2006 we then additionally offered Guaranteed Asset Protection (GAP) insurance followed by Payment Protection Insurance (PPI) in 2007.For 2012 we added SMART insurance to our growing list of insurance products that we offer.

We provide the underwriting capacity, set the risk acceptance criteria, the level of cover provided, the risk pricing algorithms and the claims handling philosophies. This also includes repair standards and managing all aspects of the schemes.


We offer a range of Retail and Motor products:

Complaints Data

Please find the complaints data here.

Other relevant sites

Toyota UK

John Gregory

Managing Director UK & Ireland


Debbie Jenkins

UK Business Development Manager


Ian McClaren

F&I Development Manager UK


Neil Woodhouse

Underwriting and Pricing Manager


Colin James

Senior Underwriter Commercial Motor


Property and Liability (JIA)

John Lambert

Chief Underwriter