Motor insurance is a significant product for our company as it is directly linked to our strategic objective of maximising our corporate partners' customer retention objectives. Our products are specifically designed to ensure that, should our customers have an accident, they are directed back to their supplying retailer and their vehicle repaired with manufacturer's original equipment parts.
This approach helps ensure that our customers receive the best service throughout their time with us because the same manufacturer that helps initiate the motor policy is also responsible for repairing the customer's vehicle. This makes sure that the service promises made are kept. It also means the customer's vehicle is repaired to the manufacturer's standards, using the manufacturer's genuine approved parts and paint and specially trained technicians.